Support

How to get a license for LSAS-Tec products?

Created by Alexander Ridgeway, Modified on Tue, 19 Nov at 10:17 AM by Drew Latta

Here is an overview of how to get a license and the subsequent installs for LSAS products. If you have any questions not answered by this document, please do not hesitate to submit a support ticket to LSAS-Tec support.

  1. Export Control process
  2. Understanding License Types
  3. Submit Licensing Information to LSAS
  4. Sending of Product Installs and Product Licenses


Export Control: LSAS-Technology is export controlled by the US Government. In order to be given access to our technology, we must know about your company/organization, we must understand your needs and your potential usage of the technology, among other items as request. LSAS can help determine what type of export control licenses are required for you to access our technology. Due to complexity with certain Export Control groups, please allow time for the team to analyze your requests. Once the export control process is complete, we can continue with the process of getting you access to our technology. 

 

Understanding License Types: There are many different types and durations of the licenses. The sales team can provide more information about the license structure and offer a license solution that best suits your needs.


LSAS-Tec can provide different time constraints on the licenses. LSAS offers Permanent/”Paid-Up” licenses which allow these premium products to be used forever at the current version. To maintain the latest version, annual Software Maintenance is required. We also offer Lease licenses which allow the products to be used for a limited period of time on the latest version. Lease licenses are paid with 1 year lease usually. We also offer evaluations licenses for prospective customers, in order to trial the software, usually lasting for 15 to 30 days. 


LSAS-Tec offers different types of licenses Node-locked License for almost all technology and Networked Licenses for some of our technology. Node-locked licenses are product licenses that are tied/locked to an individual workstation. There are different ways to connect these licenses to a workstation but all require information about the workstation from the user. 


Network licenses are licenses hosted by a license server. These licenses are tied/locked to an individual server, but the licenses are hosted to anyone on that same network. Users who have access to the license server can get a license for the technology on their workstation. Network Licenses require the License Management Center to be installed on a server. The client users can set their local Licensing Client Setting application to point the license server. The License Server can also be installed locally to serve the licenses only to the current machine, acting as a Server and Client.


Company Name

Available Products

Ansys*

STK/Pro, STK/Premium-Space, STK/Premium-Air, STK/Enterprise, ODTK

COMSPOC*

ODSSA

LSAS** 

UMA Suite of Products

ASI* 

STK/SOLIS

Orbit Logic*

STK/Scheduler

*Ansys products are provided as network licenses only, but the Ansys License Management Center can be installed locally to serve the Ansys licenses only to the current machine, acting as a Server and Client which essentially is a Node-locked license.

**LSAS products are provided as Node-locked licenses. However, other flexible licensing approaches are possible, please ask our team for more information.


 

Submitting License Information to LSAS: In order to receive a license of any of our products, please provide the necessary information to make the licensing process quick and efficient. 

For Networked Licenses, LSAS requires the following information for the Server that will be hosting the licenses. 

a. Server Disk ID (or Volume Serial Number) 

b. Host Name (Server Name).

To get the required Networked Information, please follow these instructions.

  • On the Server that will be hosting the licenses, please open Windows PowerShell application.
  • In PowerShell, send the following commands, one at a time.


 Get-WmiObject Win32_volume | Format-table Name, @{Label = "SerialNumber"; Expression = {"{0:X}" -f $_.SerialNumber}} -auto | findstr "C:"


[System.Net.Dns]::GetHostName()

  • Record (Or take a screenshot of PowerShell)
    • Disk ID Number 
    • Host Name
  • Send the information and/or the screenshot to support@lsas-tec.com 


 Note: If Host Name is sensitive, ChangeMe123 is acceptable as the license file can be modified directly in a notepad.  Disk Serial ID is required, the Disk Serial ID cannot be modified.


 

For Node-locked Licenses, LSAS requires the following information for the local workstation that will be running the applications.

To get the required Node-locked Information, please follow these instructions.

  • On the workstation that will be hosting the licenses and running the applications, please open Windows PowerShell application.
  • In PowerShell, send the following commands, one at a time. 

Get-WmiObject Win32_volume | Format-table Name, @{Label = "SerialNumber"; Expression = {"{0:X}" -f $_.SerialNumber}} -auto | findstr "C:"


[System.Net.Dns]::GetHostName()

Get-CimInstance -ClassName Win32_ComputerSystemProduct | Select-Object UUID

  • Record (Or Take a screenshot of PowerShell)
    • Disk Volume ID
    • Host Name
    • UUID (is only for SEG and SOTA)
  • Send the information and/or the screenshot to support@lsas-tec.com

 

A screenshot of a computer

Description automatically generated with medium confidence

 

Product Install Instructions and Licenses Sent:

Once the licenses have been generated and approved. The install instructions will be sent. Depending on the number of products, multiple installs will be required.  Please follow the instructions received.
Note: Product Licenses and Installs might come from LSAS, AGI or COMSPOC depending on the Export Control procedures. LSAS will do our best to make the license and install process as seamless as possible. 

Please let us know what we can do to expedite the process for you.

 


If you have any further questions or need assistance, we are here to help! Our dedicated Tec-Support team is ready to provide prompt and personalized assistance tailored to your needs. Please don't hesitate to reach out by submitting a ticket by going to https://lsas-tec.freshdesk.com/support/tickets/new. We look forward to assisting you and ensuring a positive experience.

Thanks,

LSAS Tec-Support Team


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